Frequently Asked Questions
Got questions? We’ve got answers.
Everything you need to know about ordering Lion Academy merch — from shipping and payments to returns and who’s behind this store — all in one place.
What kind of products do you sell here?
This store features official Lion Academy apparel — including gym wear and corporate gear. All designs are fixed and printed locally, with high-quality products from trusted brands like AS Colour.
Can I customise the design or request changes?
No, all designs are set by Lion Academy. This site is for purchasing approved merch only. For any design or business-related enquiries, please contact Lion Academy directly.
What sizes do you offer?
We stock a full range of men’s and women’s sizes, depending on the product. Size guides are available on each product page to help you choose the best fit.
Where do you ship?
We currently ship within New Zealand. All orders are sent from our local facility with tracked courier services for fast, reliable delivery.
How long does shipping take?
Orders are typically processed within 2–3 business days, and shipping usually takes 1–4 business days depending on your location.
How do I pay?
Payment is quick and secure. You’ll see the Stripe payment option at checkout, which you can use to pay with your credit or debit card. All Stripe terms and conditions apply, and your details are protected by industry-standard encryption.
Can I return or exchange items?
Because this is custom-branded merchandise, returns or exchanges are only accepted for faulty or damaged items. Please double-check sizes and product details before placing your order.
Who runs this store?
This merch store is powered by Order My Merch, a Kiwi-owned business based in Palmerston North. We help local teams and businesses sell official merchandise online with ease.
Didn’t find what you were looking for?
We’re here to help with anything from sizing questions to shipping updates. Reach out to our team or keep browsing the official Lion Academy merch range.